What types of personal information does TFA collect?
- The types of personal information TFA collects from you depend on the circumstances in which the information is collected.
- TFA may collect contact details including your name, organisation details (including ABN), address, email address, phone and fax numbers, credit card number and other credit card details.
- If you apply for employment at TFA, or if you apply to become a TFA Associate or Fellow, in addition to the information referred to in section 2.2, we may also collect information for the purpose of considering your application including the results of background checks, your qualifications and resume as well as reference information from your nominated referees. We may also collect academic history and information about academic outcomes, employment history, volunteering history, achievements and goals.
- If you participate in TFA’s mentor program, we may collect information such as your contact details, achievements and goals for the purpose of administering and improving the Teach for Australia program.
- When you use the TFA website, we may collect web site usage information such as the IP address you are using, the name of your Internet service provider, your browser version, the website that referred you to us and the next website you go to, the pages you request, the date and time of those requests and the country you are in. Except where you provide it to us via the website, we do not collect personal information such as your name, mailing address, email address or phone number when you are browsing our website.
- If you are, or apply to become a TFA Associate or Fellow, we may ask you to provide sensitive information including details about ethnicity, the results of police checks and details of any union/professional memberships. We collect and use this information in order to monitor, improve and manage the Teach for Australia program and to report on the program to the Commonwealth Government.
- Except as stated above, TFA does not generally require you to disclose any sensitive information (e.g. details of religious beliefs, sexual orientation, health information etc.) to us.
- If you do provide sensitive information to us for any reason (for example, if you provide us with information about a disability you have), including where this information is requested by us, you consent to us collecting that information and to us using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Privacy Act and other relevant laws.
- In addition to the types of personal information identified above, TFA may collect personal information as otherwise permitted or required by law.
How do we collect your personal information?
TFA collects personal information in a number of ways including via telephone, email, mail, fax or through the Teach For Australia website or social media platforms. The most common sources from which we may collect your personal information are:
- directly from you when you provide it to us (for example when you deal with us through our website (including via our online Associate or Fellow application portal) or social media);
- from publicly available sources;
- from other entities in the Teach for All Global Network;
- from our program partners, including universities and schools and from the students at those universities and schools;
- from government departments and authorities;
- from third parties (for example, from referees if you apply for a position as an employee or Associate or Fellow with us).
For what purposes do we collect, use and disclose your personal information?
- The purposes for which we use and disclose your personal information will depend on the circumstances in which we collect it. Whenever practical we endeavour to inform you why we are collecting your personal information, how we intend to use that information and to whom we intend to disclose it at the time we collect your personal information.
- We may use or disclose your personal information:
- for the purposes for which we collected it (and related purposes which would be reasonably expected by you); for other purposes to which you have consented; and as otherwise authorised or required by law.
- In general we collect, use and disclose your personal information so that we can work together, operate our program and further our mission and objectives.
- Some of the specific purposes for which we collect, use and disclose personal information are as follows:
- to process donations;
- to maintain contact with our donors;
- to recognise the support of our major donors in our publications (however, if requested, we will not display the donor’s details);
- to add you to a mailing list or to respond to your request for information (including via the TFA website or via an email you send to us);
- to provide you with newsletters, promotional material or other information about TFA and its activities (including by electronic messages such as email or SMS messages);
- to inform our supporters about our work and mission;
- to monitor, report on and improve our services and program and to conduct research relevant to our services and program (including global research);
- to monitor and provide feedback on our TFA Associates or Fellows;
- to stay in touch with our alumni and to
run our alumni programs;
- to verify your identity;
- to consider an application by you to become a TFA Associate or Fellow;
- to consider you for a job at TFA (whether as an employee or contractor) or other relationship with us;
- to provide goods or services to you or to receive goods or services from you;
- to address any issues or complaints that we or you have regarding our relationship; and
- to contact you regarding the above, including via electronic messaging such as SMS and email, by mail, by phone or in any other lawful manner.
- We may also use and disclose your personal information for the purpose of direct marketing to you where:
- you have consented to us doing so; or
- it is otherwise permitted by law.
- You can unsubscribe from our direct marketing, or change your contact preferences, by contacting us (see our contact details in section 12 below).
- If you have agreed to participate in promotional activities regarding us or our program, your name and image may be used by us in promotional materials for the Teach For Australia Program.
To whom do we disclose personal information?
- We may disclose your personal information to third parties in connection with the purposes described above. This may include disclosing your personal information to the following types of third parties:
- other entities in the Teach for All Global Network;
- our contractors (including mailing houses, marketing agencies, insurance providers, website and data hosting providers, cloud storage providers (including Google Drive) and other IT suppliers);
- other persons who perform services for, or in connection with, us (including for market research);
- companies who may use your personal information in order to tailor electronic advertising to you (e.g. on a webpage) in relation to our services;
- our accountants, insurers, lawyers, auditors and other professional advisers;
- if you are an individual contractor to TFA, to your employer or agency in relation to the performance of your work with TFA;
- if you are an individual contractor to TFA or a prospective employee or Associate or Fellow of TFA, to our HR related service providers (e.g. for background checks, screening or aptitude testing);
- any third parties to whom you have directed or permitted us to disclose your personal information (e.g. referees);
- if you are a TFA Associate or Fellow, to universities and schools that participate or consider participating in the TFA program and to teacher registration bodies;
- if you are a TFA Associate or Fellow, to state and territory governments and the Commonwealth government for the purposes of administration, school placement, reporting and promotion and evaluation of the TFA program;
- third parties that require the information for law enforcement or to prevent a serious threat to public safety; and otherwise as permitted or required by law.
- TFA will also, if requested by the Commonwealth government, provide all its records containing personal information to the Commonwealth government at the end of TFA’s services agreement with the Commonwealth.
- TFA will not “sell” your personal information to any other organisation for that organisation’s unrelated independent use.
- Where we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose for which we disclosed it to them and in a manner consistent with the Privacy Act.
- If you post information to certain public parts of our website or to our social media pages, you acknowledge that such information may be available to be viewed by the public. You should use discretion in deciding what information you upload to such sites.
Does personal information leave Australia?
- Some of the third parties to whom we disclose personal information may be located outside Australia. For example, we may disclose personal information to our overseas service providers, research organisations or overseas members of the Teach For All network.
- The countries in which these third parties are located will depend on the circumstances. In the ordinary course of business we commonly disclose personal information to parties located in the USA and the United Kingdom. We may also store personal information on cloud servers, including servers located in Taiwan, Singapore, Finland, Belgium, Ireland and the Netherlands. Except where an exception applies under the Privacy Act, we will take reasonable steps to ensure that such overseas recipients do not breach the Privacy Principles in the Privacy Act in relation to such information.
- The security of your personal information is important to us. TFA will take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification or disclosure.
- We store personal information on computer databases and/or in hard copy and will take reasonable commercial physical and electronic security measures to protect any records that we hold which contains your personal information. We destroy personal information in a secure manner when we no longer need it.
- Please notify us immediately if you become aware of any breach of security.
Accuracy of Your Personal Information
- We try to maintain your personal information as accurately as reasonably possible. We rely on the accuracy of personal information as provided to us both directly (by you) and indirectly.
Links, cookies and use of the TFA website
- TFA may use technology such as “cookies”, “pixel tags” and Javacode on TFA websites and in emails you receive from us. The use of “cookies”, “pixel tags” and Javacode is an industry standard, and helps us monitor the effectiveness of our advertising and how visitors use the TFA website. A “cookie” is a small data element stored by your web browser on your computer system. TFA website “cookies” do not store your email address or other personal information about you. We use this technology to generate statistics and measure site activity to improve the usefulness of customer visits and our emails.
- Each time you access the TFA website, the TFA server may deliver certain customised information, to you based on the data stored in your cookie. Third party vendors may show our ads on sites on the Internet and serve these ads based on a user’s prior visits to our website and other Internet activity. TFA may also use analytics data supplied by third party vendors to inform and optimise our ad campaigns.
Accessing and correcting your personal information
- You can access the personal information we have collected, if we have retained it, subject to any exceptions under any relevant law. An application in writing may be required to access your personal information. We may require that the person requesting access provide suitable identification and where permitted by law we may charge an administration fee for granting access to your personal information.
- If you become aware that any personal information we hold about you is incorrect or if you wish to seek access to or update your information, please contact us (see our contact details in section 12 below).
Queries, comments and complaints about our handling of personal information
- When contacting us please provide as much detail as possible in relation to your query, comment or complaint.
- TFA will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.
- If you are not satisfied with the outcome of our assessment of your complaint, you may wish to contact the Privacy Commissioner (click here for information).
If you wish to make a privacy complaint, make a comment or query about privacy, seek access to or correct or update any personal information we hold about you, or unsubscribe from or change your contact preferences in relation to our direct marketing, you can contact us as follows:
The Privacy Officer
Teach For Australia
33 Lincoln Square South, Carlton VIC 3053
(03) 8640 4500